A manager must discover various , analyze the reasons for their occurrence and take preventive steps to avoid those barriers. The researcher maintains that communication is very important in an organization, since managing is getting things done through people. Strong Teamwork Effective organizational communication will lead to strong teamwork and the ability for employees at all levels of the organization to work together to achieve company goals. The study recommended that organization should endeavour to avoid or minimize miscommunication around the working environment, in other to achieve and maintain good relationship and mutual co-existence, between the top level management and lower level employees and management should also adopt the scope of motivation in Global Soap and Detergent Company. Also, the types of communication communicated both within and outside the company make communication a two way affair to exist at all levels understanding by subordinate exist at all level and yield better employee satisfaction, loyalty and respect for the company other benefits accruing from these practice include increased democracy, improved leadership, strengthened self concepts and healthy interpersonal relationships through satisfaction of human needs for self expression. Once every member is madder aware of the problems, the solution can be jointly and severally tackled.
So, balancing time was one of the greatest problems faced by the researcher more so, there was no enough finance to carter for the research. It seeks to change some one, some group or something or to a head off unfavourable trend. What ever impedes communication process is known as noise. It could be between one organization and a customer. A good questionnaires content must contain a cross-section of opinion samples related to a defined class of people, society, country, state or even covering length and breadth of the nation.
This article explores 1 mechanism by which leader personality affects organizational performance. The types of communication includes internal and external, formal or informal, downward or upward or lateral. This ground-breaking research is intended to expand our understanding and proves to be a useful addition to the theme of this study. It is very necessary in every organization for exchange of view and mutual understanding among the department heads and their activities. In fact, in broadcasting, the medium is often said to be the message. In this study, we examined how collective and self-efficacy moderated the influence of transformational leadership on followers' work-related attitudes i. Communication between and among nations incase of international trade.
He has to understand how well he is doing and why he is doing something. Controlling is not possible without written and oral communication. This makes communication very vital to our modern world. They should be made to realize of the importance of their maintaining good public relations in their job especially when dealing with the public. Wealth creation in entrepreneurial and established organizations is a complex, challenging task in today's global and technologically advancing business environment. There is considerable social pressure upon the members to contain to group standards of conduct and behaviour and members tend to belong to the same pay and status level in the organization. The findings from the study show that effective communication is the remedy to effective and efficient management performance of employees in an organization.
Graphic communication includes charts, graphs, posters, drawings, picture and symbols. Effective Communication is significant for managers in the organizations so as to perform the basic functions of management, i. To examine the relationship between effective communication and sales volume in the manufacturing industry. Communication helps managers to perform their jobs and responsibilities. To examine how effective communication improves the manager-employee relation. An effective and efficient communication system requires managerial proficiency in delivering and receiving messages.
Sales: is defined as the pinnacle activity involved in selling product or services in return for money or other compensation. Communication involves more than one person saying something and another listening for understanding. Performance: Armstrong 2001 sees performance as the record of outcomes achieved. The role of communication in the development and functioning of growth structure deserves attention because business is dependent not only upon the contributions of individuals members but also upon the co-operation and team work that exist among them. Managers decision rational actions must be taken when suggestion and complaints warrants it.
They are planning organizing, directing, co-ordinating and controlling formal and informal organization cannot survive. Consider the contents and the overtone of the message 6. Industry: A basic category of. More over the outcome of this study could be employed both in manufacturing industries and service sector, which will enable them to device a good communication system that will foster their sales volume and enhance their sales output. It could be between person in the organization and outside eg.
Questionnaires are usually used by researchers to gather information needed for perfect reports. Trust and loyalty are key factors in any relationship and both are boosted by communication that is focused on meeting individual needs, conveying important information and providing feedback - positive and constructive. All the workers with in the organization should be familiar with the system for quick and correct interpretation. Downward communication takes place through orders, directions, interpretations conveyed by a superior to his subordinates while upward is the reversed side of downward. With the social evolution of language, especially speech language, man was able to widen the gap between him and the rest of the animal kingdom. In this research the relationship between organizational commitment and organizational citizenship behavior is examined. Enough data were not provided by the workers of the company for fear that top management may get given with reservations.
On the other hand, certain communication processes, type and style have been forceful enough to draw immediate changes in organizations. Primary and secondary data were used in this study. The sample size of 166 was determined using Taro Yamane technique and stratified random sampling. The primary management aim when formulating a communication policy or strategy should be to encourage employees to connect with the organisation as a whole. An atmosphere of trust an honesty must be established in the organization so that subordinate will feel free to make contributions should be received with open mind by management. Effective communication will also be of great importance to business organization by enabling them to determine whether their sales performances are up to expected target. This study could have included other aspects of communication but there was limited time available on the part of the researcher to carry out an extensive investigation and high cost of acquiring needed materials.
Put differently, he could be said to be the one that initiates the communication. If employees are informed and engaged, communications with other constituencies are likely to be strong as well. Noise could be psychological e. The main aim of any organization is to sustain competitive advantage and considered to be effective between the demands of various stakeholders and the needs of the employees. It could also be means of transferring, transmitting and conveying of ideas, attitudes, views and opinions from persons to person, generation to generation, communication to a very large audience and vice-versa. One of strongest determinant to upward communication is failure of management to act promptly and judiciously, the result is that workers loose faith in the communication process because they do not see the utility.